Client Stories

Client Stories

Move to Independent Living Community

Living together in a 3 bedroom home for many years, the Kaufman family was ready to move to an independent living community. Because the new apartment was smaller, they knew they would have to decide what furniture and items to take and what to leave behind. We worked with them to develop a floor plan that helped them determine which furniture they would keep and where it would go in their new living space. We then sorted through all the cabinets, closets and paperwork. Precious items were given to family members. A large donation pickup was also arranged. The team then packed everything they were taking with them to their new home. Once everything arrived at the new home, we unpacked and set up their new home. No detail was too small – from organizing the new kitchen and closets, to arranging the items in the curio cabinet, to hanging the pictures. With their home squared away on day one, the Kaufman family wasted no time getting to the excitement of their new community and all the programs it had to offer.

Can’t Return Home

Mr. Meyer fell and broke his hip. He was told he could not return to his apartment and would have to move to assisted living. After looking at his apartment and the new assisted living apartment, I met with him at the rehab facility where he was staying. Together, Mr. Meyer and I developed a floor plan of the items he wanted to take with him. Additionally, we had a virtual tour through his apartment asking him questions about the smallest details. The team then packed up and moved the items to his new home. We set up the apartment as determined on the visits and phone calls. He arrived at the assisted living apartment to find his new home ready for him – surrounded by all the items that were important to him.

Long Distance

Ms. Peterson had passed away, and her son was living out of state. He was able to return to Chicago for a short period of time to deal with the estate, and so we worked with him to make arrangements prior to his visit. Once he arrived, we spent time sorting through the home. He determined what memories to keep or ship to family members, and the rest was designated for donation or sale. When the son returned home, the team then went to work preparing for the shipping, selling and donation of everything in the home. We continued to communicate with the son via email and phone calls. Soon the home was empty and ready to be sold.

A New Start In My Favorite Place

Sharon was a new widow. She was not yet ready to leave her home and memories. She decided to find a way to make her home right for her. We met with Sharon to perform the @Home Assessment. During this visit we toured the home and learned about her heath issues. After the @Home Assessment, we came up with a plan.  The team helped donate all her husband’s old tools and sold his stamp collection.  We reorganized the kitchen and closets to make them easier to reach all the important items.  We worked with the handyman to install some new lighting and fix that rickety railing to make the entryway safer. The bathroom needed a few modifications to make it easier to manage.  We recommended an emergency response system and showed her how to use the tablet to stay better in touch with her family.  At least for now, Sharon is confident that she can stay in her favorite place, safe and sound.